University of Bunda Mulia and APRINDO Collaborate on “Short Course Retail Store Operations Excellence” Mastering Modern Retail Store Operations
TANGERANG, October 28, 2026 — Universitas Bunda Mulia, through BM Academy, in collaboration with the Indonesian Retailers Association (APRINDO), is organizing the Retail Store Operations Excellence program to enhance professionals’ capabilities in managing retail store operations effectively and sustainably. The program focuses on store layout optimization, inventory management, technology implementation, and operational improvement to deliver a better customer shopping experience. By addressing challenges relevant to the evolving retail industry, the program aims to help participants understand operational strategies that support productivity, efficiency, and business competitiveness.
The curriculum covers five key topics: Store Layout & Design, Visual Merchandising & Display, Inventory & Stock Management, Retail Technology & Tools, and Store Operations Excellence. These topics explore essential aspects of store management, ranging from layout planning and product presentation to stock control and the use of technology to improve operational effectiveness. The program will feature Dr. Siti Yasmina Zubedah, BSIE., MSIE, a Management lecturer at Universitas Bunda Mulia; Sigit A. Leksono, SE, Store General Manager at Hypermart; and Fitrah Ismail Fahmi, General Manager of Store Operation for the Western Region at PT Lion Super Indo. They will share insights and perspectives based on their respective expertise and professional experience.
The program will be conducted online via Zoom from November 17 to December 19, 2026, with sessions scheduled every Tuesday from 2:00 PM to 5:00 PM WIB and Saturday from 9:00 AM to 12:00 PM WIB. Registration is open from October 26 to November 13, 2026, via https://bit.ly/FormPendaftaranRetailShortCourse. Participants will receive a structured curriculum, guidance from experienced industry professionals, learning materials, and a digital certificate from UBM x APRINDO. Through this program, participants are expected to broaden their knowledge and develop a more systematic approach to retail store operations, contributing to improved productivity, operational efficiency, customer service quality, and overall business competitiveness.
TANGERANG, 28 Oktober 2026 — Universitas Bunda Mulia melalui BM Academy bekerja sama dengan Asosiasi Pengusaha Ritel Indonesia (APRINDO), menyelenggarakan program Retail Store Operations Excellence yang dirancang untuk meningkatkan kompetensi profesional dalam mengelola operasional toko ritel secara efektif dan berkelanjutan. Program ini berfokus pada optimalisasi tata letak toko, pengelolaan persediaan, penerapan teknologi, serta peningkatan kualitas operasional untuk menciptakan pengalaman berbelanja yang lebih baik bagi pelanggan. Melalui pembahasan yang relevan dengan dinamika industri ritel, program ini diharapkan dapat membantu peserta memahami strategi operasional yang mendukung produktivitas, efisiensi, dan daya saing bisnis.
Kurikulum program mencakup lima topik utama, yaitu Store Layout & Design, Visual Merchandising & Display, Inventory & Stock Management, Retail Technology & Tools, serta Store Operations Excellence. Rangkaian materi ini membahas berbagai aspek penting dalam pengelolaan toko, mulai dari perancangan tata letak dan penataan produk hingga pengendalian stok serta pemanfaatan teknologi untuk mendukung efektivitas operasional. Program ini menghadirkan Dr. Siti Yasmina Zubedah, BSIE., MSIE, dosen Manajemen Universitas Bunda Mulia; Sigit A. Leksono, SE, Store General Manager Hypermart; serta Fitrah Ismail Fahmi, General Manager of Store Operation wilayah Barat PT Lion Super Indo, yang akan berbagi wawasan dan perspektif berdasarkan keahlian serta pengalaman profesional mereka.
Kegiatan akan dilaksanakan secara daring melalui Zoom pada 17 November–19 Desember 2026, dengan jadwal setiap Selasa pukul 14.00–17.00 WIB dan Sabtu pukul 09.00–12.00 WIB. Pendaftaran dibuka pada 26 Oktober–13 November 2026 melalui tautan https://bit.ly/FormPendaftaranRetailShortCourse. Peserta akan memperoleh kurikulum terstruktur, pendampingan dari praktisi berpengalaman, materi pembelajaran, serta sertifikat digital UBM x APRINDO. Melalui program ini, peserta diharapkan mampu memperluas wawasan dan mengembangkan pendekatan yang lebih sistematis dalam mengelola operasional toko ritel, sehingga dapat mendukung peningkatan produktivitas, efisiensi proses kerja, kualitas layanan pelanggan, dan daya saing bisnis.